Under what circumstances can't I return the product?

  1. Returns are not accepted after the 7-day return period.
  2. For safety and hygiene reasons, intimate items such as underwear, socks, etc., cannot be returned.
  3. Returns are not accepted for items that show signs of use, have odors, or are stained or contaminated with cosmetics.
  4. Returns are not accepted for items that have been altered, such as tags removed, washed, resized, or underwent other modifications, or if the product or accessories are lost or damaged.
  5. Please include the invoice with the returned items. Please keep your shopping invoice safe to avoid any impact on your refund process.
  6. Returns are not accepted if the promotional gift is not returned.
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