Under what circumstances can't I return the product?
- Returns are not accepted after the 7-day return period.
- For safety and hygiene reasons, intimate items such as underwear, socks, etc., cannot be returned.
- Returns are not accepted for items that show signs of use, have odors, or are stained or contaminated with cosmetics.
- Returns are not accepted for items that have been altered, such as tags removed, washed, resized, or underwent other modifications, or if the product or accessories are lost or damaged.
- Please include the invoice with the returned items. Please keep your shopping invoice safe to avoid any impact on your refund process.
- Returns are not accepted if the promotional gift is not returned.