Privacy Protection

Privacy Protection Statement GUINEVERE (https://www.guinevere.com.tw, hereinafter referred to as "the Website") places great importance on the security and privacy of personal data. We will handle any personal data submitted by you through the Website in accordance with the applicable data protection laws for the purposes for which the information is submitted. In compliance with the Personal Data Protection Act of the Republic of China (Taiwan) and this Privacy Protection Statement, we will not disclose your name, address, email address, or any other personal data to third parties without your permission. However, we would like to remind you not to publicly disclose your personal information on the internet, as it may be collected and used by others, especially in public forums or discussions online.

(1) Collection and Use of Personal Data

1. When you browse the Website, we automatically collect and store certain information. For example, each time you visit the Website, we collect your IP address, computer hostname, browser information, and the domain name of the referring website.

2. Unless otherwise stated or required by Taiwanese law, the Website will not provide your personal data to third parties or use it for any other purposes without prior notice.

3. When you use the shopping cart or participate in other activities, the Website may request your personal data to complete transactions and provide related services.

4. The Website automatically records your browsing activities within the site as traffic analysis and usage information. However, this information does not contain any content that can personally identify you. We use this information to analyze and improve our services, as well as to provide a satisfactory internet experience for our customers.

(2) User Data

1. In order to protect the rights and interests of our customers, first-time visitors to the Website who wish to make a purchase are required to register as members before proceeding with the transaction.

2. During the registration process, you can set up an account and password for yourself. With this account, you can access and use the relevant member services as instructed on the Website.

3. Please keep your member account and password secure and do not provide them to anyone. After using the Website, please log out of your account.

4. If you are using a shared computer or a public computer, remember to log out of the Website and close your browser to prevent others from viewing your information or gaining access to your account.

(3) Categories of Personal Data Collected

The personal data collected by our company on the Website includes the following categories of personal data:

1. Identifying Information: Name, address, telephone number, mobile phone number, email address.

2. Demographic Information: Gender, date of birth, age.

(4) Duration, Territory, Recipients, and Methods of Use

1. Duration: The personal data will be used by our company during its operational period.

2. Territory: The personal data of consumers will be used within the territory of Taiwan.

3. Recipients and Methods of Use: The personal data of consumers collected will be used for the following purposes:

   a. Item Delivery: When shipping relevant products, the personal data of consumers will be used for the purpose of delivery by relevant logistics and postal companies.

   b. Financial Transactions and Authorization: The financial information provided by consumers will be submitted to financial institutions during financial transactions (such as credit card authorization, transfers) to complete the financial transaction. This information will not be retained by our company.

   c. Marketing: Our company will use the consumer's address, email, and telephone number for promotional and marketing purposes.

(5) Rights of Consumers Regarding Personal Data

Consumers who provide their personal data to our company have the following rights under the Personal Data Protection Act:

1. Right to inquire or request access to personal data.
2. Right to request copies of personal data.
3. Right to request supplementation or correction of personal data.
4. Right to request the cessation of data collection, processing, or utilization.
5. Right to request the deletion of personal data.

Consumers can exercise these rights by contacting our customer service through online order inquiries, sending an email to service@guinevere.com.tw (receiving a response from our company shall prevail to avoid any email system issues or non-receipt for other reasons), or calling our customer service at 02-22478808 to request deletion, cancellation, or correction.

Note: This response is a general explanation and may not cover all the specific details and procedures related to exercising these rights. It is recommended to refer to the full text of the Privacy Policy or contact customer service for more information.

(6) Incorrect Submission of Personal Information may Affect Member Rights

1. This website reserves the right to modify any content of this statement. We will announce any changes on the website in the same location without providing individual notifications to members.
2. If you have any questions regarding this Privacy Policy, you can contact our company directly through email at service@guinevere.com.tw or discontinue using the services of this website.